FAQ

What is my expected delivery and shipping time for my order?

Your order will ship out within 24 hours of your purchase. A tracking number will be sent to your email as soon as it is shipped within 24 hours. Your order delivery time depends on your shipping rate chosen at check out.

 

What is my expected delivery and shipping time on my full custom item?

You will be in constant contact via email or text with the designer who is coordinating any designs you will be collaborating on.

For custom CAD designs and casted pendants, rings, etc. you will be given a rough time frame on expected delivery. Please keep into account for concept creation, CAD design and supply chain occurrences.

 

Can I rush my order?

Please email kat@magdalenejewelry.com for a rush request and we will try our best to get your order shipped same day as purchase, as long as order and request is made before 4pm Pacific Standard Time.